Refund policy

All sales are final. Shipping costs are non-refundable. We accept returns for refund or exchange only on defective or incorrect items. Please contact us at info@prettyugly.xxx within 7 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange. Any requests after the 7-day limit will not be approved. Product must be unworn & unwashed.

Having issues with delivery? Contact your shipping carrier with tracking #. For international orders, please check tracking often & contact your local mail carrier for more information. You may be responsible for import duties and taxes on your order depending on the country your order will be received. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information. If your order is delayed, or an attempted delivery was noted, but no delivery or notice please contact USPS or your local shipping carrier immediately.